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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elvis Wool

November 12, 2025

5  out of  5
rating by Elvis Wool
"I love the customer support feedback and always there when I need help"
We responded:
"Elvis, thank you for your 5-Star review! We appreciate you taking the time to share about your experience with our team!"
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Nathan Lehmberg

November 10, 2025

5  out of  5
rating by Nathan Lehmberg
"I always receive good service"
We responded:
"Thank you for your review, Nathan! We are happy to hear about your 5-Star experience with our office!"
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Bryan Luke

November 6, 2025

5  out of  5
rating by Bryan Luke
"Fabulous service, the team at Kristie‘s office is fantastic. Always responsive."
We responded:
"Bryan, thank you for taking the time to leave us a review! We are so happy to hear about your 5-Star experience with our Soldotna office!"
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Debbie Hepner

October 27, 2025

5  out of  5
rating by Debbie Hepner
"I have confidence in State Farm and this office. I recently called regarding an auto policy and Stephanie helped me. It is nice to be able to reach an agent by phone whenever I need one."
We responded:
"Thank you for your 5-Star review, Debbie! We are so happy to hear about your positive experience with Stephanie and our Soldotna office!"
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DeanC Wewetzer

October 25, 2025

3  out of  5
rating by DeanC Wewetzer
"Brian Moore, call me whenever you want. I'm happy to help. Dean Wewetzer"
We responded:
"Thanks for taking the time to chat with me, Dean. I appreciate your feedback and insight!"
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Tammy Cobb

October 24, 2025

5  out of  5
rating by Tammy Cobb
"It truly has been a pleasure to work with everyone, in person and on the phone! They are always courteous, and patient, when you are explaining things to them."
We responded:
"Thank you so much for your 5-Star review, Tammy. We are so happy to hear about your positive experience with the team members in our Soldotna office."
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Nathan Sipes

October 23, 2025

5  out of  5
rating by Nathan Sipes
"Always great to deal with. Will get right back to you if there's any issues."
We responded:
"Nathan, thank you for your review! We are so happy to hear about your 5-Star experience!"
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Dean CW

October 23, 2025

3  out of  5
rating by Dean CW
"3.5, but not 4. Almost 2year customer, office is having issues. Uncoordinated effort, wrong statements sent, raised rates after quote without additional coordination, rep didn't remember policy conversation and discussion, duplicate work effort. Rates are competitive, office work is lacking. I would recommend to Hire an experienced office manager."
We responded:
"Dean, my name is Brian Moore and I am the Operations Manager for Kristie’s Kenai and Soldotna offices. I wanted to thank you for taking the time to leave us a review. We always appreciate hearing from our customers regarding their experience with our offices concerning what may have went well, in addition to any areas we may be able to improve upon. I’m sorry to hear we were unable to provide you with the 5-Star experience so many of our customers are currently use to. In reviewing your account, I noticed you have worked with 4-6 different team members, including our seasoned office managers at each location, over the past 18+ months. Most recently, it appears you have been working with Shelby, the office manager at our Soldotna location, who has 8+ years of experience. It looked as though she had been in frequent communication with you via phone and email regarding your policies and account over the past 30-60 days. If there was something specific in those interactions and communications with her that you feel could have been improved upon, and you would like to discuss further, please do not hesitate to reach out to me directly at anytime by calling the office, and I will do my best to listen to and address your concerns. Again, we appreciate you being a customer for the past 18+ month and would love the opportunity to earn your business, should you have a need in the future. "
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Mack Padgett

October 21, 2025

5  out of  5
rating by Mack Padgett
"The Kristi Babcock State Farm agency in Kenai/Soldotna provides very professional and responsive service. We are long term State Farm customers and recently switched agents to the local office. The service is orders of magnitude better than what we previously experienced with agents in Anchorage. If you are shopping for insurance, try Shelby Stein at the Kristi Babcock office."
We responded:
"Mack, thank you for taking the time to leave us a review! We appreciate hearing about your 5-Star experience with Shelby and our offices. Welcome to the Kristie Babcock State Farm family!"
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kathleen kaser

October 21, 2025

5  out of  5
rating by kathleen kaser
"Kristie Babcock State Farm agency is reliable, trustworthy, and reasonably priced for my RV insurance in Alaska. They are knowledgeable and very helpful."
We responded:
"Thank you for taking the time to leaves us a review, Kathleen! We are so happy to hear about your 5-Star experience with our Soldotna office!"
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Teresa Baker

October 15, 2025

5  out of  5
rating by Teresa Baker
"Polite and efficient."
We responded:
"Thank you for your 5 Star review, Teresa! We are so happy to hear about your positive experience!"
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Chris Jones

September 13, 2025

5  out of  5
rating by Chris Jones
"Great service, amazing people, and a pleasure to work with! Shelby and Sarah went above and beyond all expectations to help me in my time Of need I will be forever be Grateful for their help!"
We responded:
"Chris, we are so happy to hear about your great experience with Shelby, Sarah and our Soldotna office. Thank you for leaving a 5 Star review and for being a part of our Kristie Babcock State Farm family!"
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Keven

August 20, 2025

5  out of  5
rating by Keven
"Always take great care of us. Thanks."
We responded:
"Thank you for your 5-Star review, Keven!"
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Mandi Danielson

August 14, 2025

5  out of  5
rating by Mandi Danielson
"Kristie has been absolutely amazing to work with. She has always responded very quickly to my emails and any questions I've had. I appreciate the wonderful customer service and would highly recommend her to anyone!"
We responded:
"Thank you for your 5-Star review, Mandi! We appreciate you being a part of our Kristie Babcock State Farm family."
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Melody Summers

August 7, 2025

5  out of  5
rating by Melody Summers
"Shelby was very patient and thorough helping us multiple times. Bundle home and auto. Medicare part G and all the nuances that come with Medicare. Excellent assistance!"
We responded:
"Melody, thank you for taking the time to tell us about your excellent experience with Shelby. We appreciate you being a part of our Kristie Babcock State Farm family and for leaving us a 5-Star review!"
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P Manley

August 1, 2025

5  out of  5
rating by P Manley
"State Farm Office Manager Shelby Stein assisted me with an auto policy. It was a quick appointment, she is very knowledgeable, helpful, courteous & a very nice person. I will refer family & friends to her for their insurance needs. It was a pleasure doing business with Shelby!!"
We responded:
"Thank you for your 5-Star review! We are so happy to hear about your positive experience with Shelby and our Soldotna office! We appreciate you being a part of our Kristie Babcock State Farm family!"
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DENNY ESTES

July 17, 2025

5  out of  5
rating by DENNY ESTES
"Always there when I need them."
We responded:
"Denny, thanks so much for taking the time to leave us a 5-Star review. We appreciate it!"
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Branden Skinner

July 17, 2025

5  out of  5
rating by Branden Skinner
"Shelby and the team at Kristie Babcock Insurance are fantastic. My wife and I recently moved to the area and were highly recommended to them by several people—and now we see why. We just purchased a new truck, and they helped us get better coverage on both our vehicles and our home, all while saving us money. We’re really glad we chose to work with them!"
We responded:
"Thank you for taking the time to lets us know about your 5-Star experience, Branden! We appreciate you and your wife being a part of our State Farm family!"
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Sarah Skinner

July 17, 2025

5  out of  5
rating by Sarah Skinner
"Shelby and the team at Kristie Babcock rock! My husband and I just recently made a move from Colorado and are in the process of buying a home here. We had two separate insurances for our vehicles and home and loved the idea of having it under one company. Shelby welcomed us into her office and sat down to talk about what we wanted to do. She did a great job explaining all the savings we would have by switching but also receiving more protection and peace of mind for our home and vehicles. It was so easy and painless!"
We responded:
"Sarah, thank you for taking the time to leave us a 5-star review and for sharing about your outstanding experience with Shelby and our team! We appreciate you being a part of our State Farm family!"
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Elijah Stafford (RowdyBoyDiesel907)

June 28, 2025

5  out of  5
rating by Elijah Stafford (RowdyBoyDiesel907)
"Myra setup my policy for my new car and she got the premium WELL below what I expected and was very amazing to work with. She was very helpful and knowledgeable about a few questions I had about life insurance. Great experience."
We responded:
"Elijah, thank you for taking the time to leave a 5-Star review and sharing your positive experience. We appreciate you being a member of our State Farm family!"
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Jonathan Saylor

June 12, 2025

5  out of  5
rating by Jonathan Saylor
"I have had State Farm for my insurance needs now for almost 19 years. The way they have handled situations, I actually feel like someone has my back. I will never change insurance companies because no one that I’ve ever been with in my life has given me this level of treatment. They are class act and everyone of them act, professional, and kind at all times."
We responded:
"Johnathan, we are so happy to hear about your experience with our team! Thank you so much for taking the time to share and leave a 5 Star review!"
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Painreliefbooks

June 12, 2025

5  out of  5
rating by Painreliefbooks
"When Progressive suddenly dumped me on my homeowners due to "fire risk," and then the next day also dumped me on the motorhome insurance they had just issued the week before, it was VERY stressful for me. Stephanie at State Farm Soldotna had me underwritten for my vehicles within a couple of days and I was glad to say "BuhBye!" to Progressive, even though they had insured me for YEARS. On top of that, State Farm was less expensive for the same coverage, plus they do monthly auto-pay for policies at the same cost as paying every six months, so financially that is a great deal. Hopefully the homeowner's policy will be underwritten with no hitches, so that I can stay with State Farm :)"
We responded:
"Thank you so much for your 5-Star review and for taking the time to let us know how we are doing. We are so happy to hear about your positive experience with Stephanie and want to welcome you to the Kristie Babcock State Farm family!"
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ak 49

June 11, 2025

5  out of  5
rating by ak 49
"Shelby’s professionalism is outstanding. She answers my questions in a clear and friendly manner and is thorough and efficient in her follow through. Thank you!"
We responded:
"Thank you for your 5-star review! We are so happy to hear about your positive experience with Shelby and appreciate you being a member of our Kristie Babcock State Farm family."
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Marie Miller

June 6, 2025

5  out of  5
rating by Marie Miller
"I am very happy with this whole office. They are all very helpful and knowledgeable. I have had a claim and they were great."
We responded:
"Marie, thank you so much for taking time to leave us a 5-star review! We are happy to hear about your positive experience with our team!"
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Wendi Greenhalgh

June 4, 2025

5  out of  5
rating by Wendi Greenhalgh
"Our recent move across country came with many tough decisions. However, when it came to choosing which insurance office to choose the choice was easy. Being a customer of State Farm for over 29 years I was hoping to stay with a company I have grown a relationship and trust however, my current agent didn't cover Alaska insurance for home or auto. I called around to get quotes and only at this office was I met with by far the best customer service. Myra not only cheerfully engaged in conversation, she answered all my questions and provided the service I would hope for! Im thrilled that while changing agent offices for coverage, I believe I made the right decision and will build the relationship and trust needed with Kristie, Myra and the rest of the team. Customers matter and I felt that here!"
We responded:
"Thank you for your 5-Star review, Wendi! We are so happy to hear about your positive experience with Myra and our team. Welcome to Alaska and thanks for choosing to be a part of our Kristie Babcock State Farm family!"